The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws. For transfers outside the EEA, Lignell & Piispanen will use Standard Contractual Clauses and Privacy Shield as safeguards for countries without adequacy decision from the European Commission.

HOW DO WE USE YOUR PERSONAL DATA?
Lignell & Piispanen uses your personal data for the following purposes:
• To create and manage your Lignell & Piispanen account
• To process your orders and returns
• To contact you in the event of any problems with your order or delivery
• To send newsletters
• To analyse and create statistics, in order to make your shopping experience better
• To prevent fraud or misuse of our services
• To respond to email inquiries

WHAT ARE YOUR RIGHTS?
You have the right to request information about the personal data we behold on you at any time. You can request correction of incorrect or incomplete personal data we hold about you via our customer service. You can request that we delete data we hold about you, or stop processing or collecting it, except for special circumstances such as if there is a legal storage requirement (eg. book-keeping rules), or when there are other legitimate grounds to keep the data (eg. unsettled debts). You can also withdraw your consent (opt-out) to us using the data for marketing purposes at any time (i.e., sending newsletters or offers) via the unsubscribe function in each send-out.

WHO HAS ACCESS TO THE DATA?
Lignell & Piispanen does not sell your information to third parties. We do, however, share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law. Any data that is forwarded to third parties is used to meet Lignell & Piispanen’s commitments to you. Lignell & Piispanen may also supply your personal data to organisations such as credit reference or debt collection agencies for the purposes of credit checks, identity checks, monitoring credit rating and debt collection. Additionally, we will share your data if such sharing is required by law or to protect against potential or suspected fraud.

HOW DO WE PROTECT YOUR DATA?
Once we receive your transmission, we have technical and organisational measures in place to help protect your data from loss, manipulation, unauthorised access, etc.
We only use cloud services that have encrypted storage and secure access to facilities.
Where possible we use Secure Sockets Layer (SSL) encryption of data transmitted over the web. SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

Lignell & Piispanen / Siikaranta 20 / 70620 Kuopio, Finland / info@lignellpiispanen.fi